Alternative accommodation • Available when you need us

When residents need to move, hours matter.

  • Same day Properties sourced within hours
  • Postcode Specific sourcing on every placement
  • Out of hours Available for urgent situations
  • End to end First call to end of stay
  • Same day Properties sourced within hours
  • Postcode Specific sourcing on every placement
  • Out of hours Available for urgent situations
  • End to end First call to end of stay

How We Approach It

There for people in a stressful situation

A midnight evacuation is not a commercial opportunity. It is a crisis involving real people.

When residents are displaced from their homes the immediate questions are rarely about accommodation. They are about schools. About getting to work. About elderly relatives nearby. About keeping a routine intact for children who do not fully understand what is happening. About cultural and religious considerations that a generic provider will not think to ask about.

PAP has been handling displacement situations for over 28 years. We understand that finding the property is only part of the job.

 

We ask questions that other providers do not think to ask. And we find properties in postcodes that actually matter rather than postcodes that are simply available.

Interested? We’re here to help.

Get In Touch Call: 0151 644 1004

What You Call Us For

The situations we deal with every day.

Most accommodation providers work from a fixed portfolio. They house people where they have stock, not where residents actually need to be.

PAP searches the whole market for every situation, to find postcode specific properties that keep residents close to school, work and family.

Fire Damage and Safety Concerns

From a single flat with smoke damage to an entire block evacuated in the middle of the night. We source properties immediately and keep residents close to where they need to be.

Cladding and Building Safety Remediation

Long-term decants while remediation work is carried out. We manage placements lasting months or years and adapt as timelines shift.

Flood and Structural Damage

Properties made uninhabitable overnight. We move quickly to find homes that work for the family, not just for the address book.

Planned and Emergency Decants

From planned regeneration programmes to urgent evacuations following a structural report. We handle the logistics so the housing team can focus on residents.

The Process You’ll Go Through

From the first call to the end of the stay. We handle everything.

Every displacement situation is different. The process is not.
01

The call

You call us or send the details. We respond immediately, day or night, and start gathering the information we need.


02

The search

We search the entire market for properties in the right postcodes for your residents. Schools, doctors, employers, family. All of it factored in.”


03

The placement

We furnish and equip each property to a high standard before residents move in. Nothing is left for you to arrange.


04

The stay

We manage everything for the full duration. Maintenance, communication, anything that comes up. One contact, one team.


05

The exit

We hand back cleanly when residents return home or move on. No hidden fees. No drawn out close-out.

Our Case Studies

Real briefs. Real outcomes.

Every case study here started as a real brief with a real deadline. Not written for effect, simply what happened.

Emergency Rehousing

One property existed. PAP found it.

A wheelchair accessible bungalow with care provisions, sourced in under a week.

1 Suitable property in the area
Under 1 Week to find it
Long term Still in the property

Emergency Rehousing

A full postcode, sourced and furnished in one weekend.

Every property in the batch found, furnished and ready by Sunday.

1 Weekend, start to finish.
Bespoke DIY furnishing
Residents kept in their own postcode

Emergency Rehousing

107 households. One week.

A single batch of emergency placements, each one ready to move into immediately.

107 Households placed
7 Days
0 Placements Delayed

What Clients Say

28 years of relationships. Here is what they say.

5.0 stars from 24 reviews

  • I have worked with the team at Paul Andrew Property for over 10 years. Their support and customer service has been incredible.

    Cornelia Montgomery

    10+ year client relationship

  • PAP are always supportive and will bend over backwards to assist, especially when we update our requirements at short notice.

    Mike Fox

    Senior Manager, Siemens Energy.

    10+ year client relationship

  • Traycie and the PAP Team have been really good to work with, from troubleshooting resident issues together to going through operating processes together to make things better for their guests and for our staff, we are really pleased with the PAP partnership and impressed by the whole team! Thank you, Dheraen.

    Dheraen Quick

    Verified Google Review

  • This is the first time we have worked with PAP, and it has been an absolute pleasure. They always respond promptly to emails and are available when you call. We are looking forward to building what we hope will be a mutually beneficial relationship.

    Amanda Kings

    Verified Google Review

  • Fantastic professional company with great staff. Natalie, Sally and Paul are all customer focused and deliver a great relocation service . Would highly recommend.

    lien maharg

    Verified Google Review

  • I have worked with the team at Paul Andrew Property for over 10 years. Their support and customer service has been incredible.

    Cornelia Montgomery

    10+ year client relationship

  • PAP are always supportive and will bend over backwards to assist, especially when we update our requirements at short notice.

    Mike Fox

    Senior Manager, Siemens Energy.

    10+ year client relationship

  • Traycie has been a great support to our Operating Processes and have provided adequate and efficient support bridging the communication gap between the clients and the Operational Teams.

    Manav Kashyap

    Verified Google Review

  • My Husband and I recently worked with Luke and Elliot from Paul Andrew Properties after we were unfortunately decanted from our home due to fire safety concerns. It was a very stressful and difficult time for us, with the freeholder and their agents/insurance company being particularly difficult and crude to work with regarding finding us alternative accommodation. When we were switched over to Paul Andrew Properties, the treatment was night and day compared to the previous agent. Both Luke and Elliot truly left a great impression on us both. They were patient and attentive to our needs, and both were excellent at communicating, keeping us in the loop and answer our many questions throughout the process. I have since recommended their services to some of the other leaseholders that were still struggling to find suitable accommodations with the previous agent, and they have echoed the same sentiment after an initial call with the Paul Andrews team.

    Andi Smirnoff

    Verified Google Review

  • On behalf of Mike Fox, Senior manager for Siemens Energy. PAP are always supportive and will bend over backwards to assist, especially when we update our requirements at short notice. Great company to work with.

    Laura Dean

    Verified Google Review

  • Absolutely lovely working with Paul Andre Property & Relocation. They’re supportive, approachable, and genuinely helpful, which makes collaboration really easy. We’re grateful for the partnership and look forward to continuing to work together.

    Sebastian Zamfir

    Verified Google Review

Tell us what you need.

Whether you have a project starting next month or an urgent displacement situation today, it starts with one messageWe come back to you the same day.